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Our People

Our team is our business; the rest is bricks and mortar. We put a lot of emphasis on our team, building relationships, trust and their general wellbeing to ensure they’re happy in their place of work.

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‘‘Alone we can do so little, together we can do so much.’’ Helen Keller

We truly care about our team, whether its their mental health, physical well-being or financial well-being it all matters to us.

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Pay & Equality

We are now an accredited Real Living Wage Employer. This confirms everyone receives a significantly higher hourly wage than the minimum for over 23’s. As an employer, we feel very strongly about treating each person, equally. We will ensure that everyone, regardless of race, ability, or gender is treated the same.

Diversity in HTL Charter

Incentives & Awards

Every two months the team comes together for one of our ‘Thank You’ events. This is a celebration of team members who are nominated by their teammates for going above and beyond. Each event is fun-filled and focused on bringing our people together, celebrating wins.

Best Companies

In 2023, we secured 49th position in the UK’s top 100 Best Large Companies To Work For as a result of our team members input via a questionnaire. The results are invaluable to us as they allow us to see how we’re performing as an employer.

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  • Pay & Equality
  • Incentives & Awards
  • Best Companies
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our team are at the heart of all we do

All Health Matters

Over the years we’ve worked hard to ensure our team members feel comfortable, and if their time at work is positive, hopefully this has a positive impact on their lives outside of work. We’ve run team fitness challenges, and workshops to let the team speak up on the support they feel might be beneficial to them.

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