You, Me & Trust

As we look to returning to a level of normality in the events industry, we’re still committed to hosting #SafeEvents.

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Trust In Us, We've Got This…

Whilst many restrictions have been lifted we know that safety is something that should not be forgotten. Over the past year we have continuously adapted and evolved our safety measure to ensure that we are able to host your #SafeEvent. Below you can see everything that we’ll continue to do to ensure that you, your delegates and our team remain safe.

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So What's Changing?

Many of the restrictions have been lifted meaning we can return to full capacity meetings, and social distancing measures no longer need to be taken, this, along with a return to normal dining in the venues are some of the main things which have changed.

Safe Events

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Low Contact Events

Temperature check technology and other mitigation protocols remain in place.

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Buffet service will resume, but for those wanting to minimise contact our online food ordering portal allows this.

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Responsible Delegates

Pre-arrival and on arrival delegates will be clearly told about our protocols and regimes.

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Cleaning Regime

Cleaning Regime: A focus will still be kept on ensuring bedrooms, meeting rooms and public areas are cleaned regularly.

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Extra sanitising, cleaning kits, disposable items will all remain in place.

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Your Bedroom

We will continue to seal bedrooms prior to delegates using them. Each room will be deep cleaned after your stay with us.



Breathing fresh air has never been more important. At The Willows Training Centre, The Woodlands Event Centre and Salix Suite, we have the following energy-efficient ventilation systems in place. These are maintained by an external contractor, on a regular service schedule, to ensure they are operating effectively.

  • Individual A/C units providing heating and cooling
  • Air handling units providing fresh air in and expelling old air and heating this to aid the A/C on colder days
  • When switched on fresh air in and out is activated. At the Woodlands the unit is permanently on.
  • Fresh air coming in is filtered
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We will continue to have mitigation procedures in place in both our training & event venues. These include: thermal temperature check technology, encouraging guests and staff to wear masks, although not compulsory and more.

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We're Safe...

For all of our efforts during these strange times, three awarding bodies accredited us with being a safe venue for training and events. We’re delighted to have received these awards and will continue to ensure that our venues are fit to host #SafeEvents.

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"You have all been phenomenal - going over and above in every way and helping us as an Ambulance Trust to continue to train staff who are so critical to keeping our services on the road’’ Jessica Watts, Head of Improvement Programmes

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Tried And Tested...

Back in 2020 we were fortunate enough to be able to put our new safety measures to the test with a pilot event. After receiving great feedback you can feel confident knowing that we're doing all we can to make sure you, and all attending the event will be safe.