Wyboston Lakes

Privacy & Cookies Policy

Our Policy

Introduction
Wyboston Lakes is committed to protecting your personal information when you are using the site. We want to delivery good practice for you. This Privacy policy relates to our collection of any personal information when you use the site.

Principles
From time to time, you might be asked to submit personal information about yourself (e.g. name and email address etc) in order to receive or use materials and/or services provided by our website. By entering your details in the fields requested, you enable Wyboston Lakes to provide you with the services.

Whenever you provide such personal information, Wyboston Lakes will treat that information in accordance with this policy. Wyboston Lakes Limited is registered with The Data Protection Act of 1998 and complies with its provisions to ensure that all personal information supplied is held securely, in accordance with the Act.

What information will we collect?
When you participate in this service from Wyboston Lakes, we may ask for personal information about you. By entering your details in the fields requested, you enable us to provide you with the services you selected.

How will we use the information?
i) to provide you with the services you selected
ii) to monitor your interests for you and enhance your user experience
iii) keep secure and not share it with third parties
iv) we will hold your personal information as long as is necessary for service.

When will we contact you?
i) in relation to the functioning of any service you have signed up for
ii) for marketing purposes where you have specifically agreed to this.

What are Cookies?
Cookies are tiny text files stored on your computer when you visit certain web pages. At yspa.co.uk we use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To order products or book treatments on yspa.co.uk, you need to have cookies enabled. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled by default.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing. We do have relationships with carefully-selected and monitored partners who may also set cookies during your visit.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. We know you'd expect nothing less from us, and please be assured that we're working on a number of other privacy and cookie-related improvements to the website.

Cookies

Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from yspa.co.uk, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.

The Y Spa website uses cookies. We use analysis software to look at cookies for the purpose of monitoring our performance for you and enhancing our visitors user experience. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time.

Here's a list of the main and third party cookies we use, and what we use them for.

cartID

This cookie allows our web servers to respond to your actions on the website such as "Add to cart" or browsing the website. The website wouldn't work for you without it.

__utmz , __utma , __utmb , __utmc , __utmz

These cookies enables the function of Google Analytics. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies can be seen only by the relevant teams at Y Spa and Google and never shows any confidential information.

Changes to privacy policy
Wyboston Lakes may amend this Privacy Policy from time to time. If we make any changes, details will be published on this site.

Data Protection

Your Rights

You have the right to request a copy of the personal information we may hold about you and to have any inaccuracies corrected. Please address such requests, and any other requests in respect to the personal information held, in writing to:

Data Protection
Customer Services
FREEPOST
Wyboston Lakes

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